You don’t need any medical certificate to participate in the Generali Genève Marathon.
Was your registration confirmed but you are now unable to return to amend your details? Contact us via email at info@genevemarathon.org with the subject: PAYMENT PROBLEM
Contact us via email at info@genevemarathon.org with the subject: REGISTRATION FORM PROBLEM and send us a screenshot of your issue alongside a detailed description.
If the problem persists, contact us via email at info@genevemarathon.org with the subject: CONFIRMATION EMAIL
If you wish to change your race this is indeed possible under certain conditions :
You can find the start wave you have chosen in your runner’s area.
This start wave can be modified, but you will not receive a confirmation email reminding you of the slot you have chosen.
That is why, if you modify it several times, we invite you to go to your runner’s area to easily find this information.
All registrations are personal and final, none can be reimbursed, or transferred to another year or another individual.
In order to personalise your medal, you need to go back to your runner’s area and click on “edit my registration”. Scroll down the form to the “personalise your medal” section and select “yes”. Don’t forget to save your changes at the bottom of the page and proceed to payment to save your choice!
You will then receive your medal plate a few weeks after the event directly at home, by post.
And if you have already ordered it, you just have to wait!
I contact the organisation at the following email address: info@genevemarathon.org
The time limit represents the maximum time that a participant has to complete the full distance of the race course. This time limit is calculated on a walking pace basis so do not panic, in theory rare are the cases where participants exceed this limit.
WHAT HAPPENS IF I AM OUT OF TIME?
The organisation on D-Day has to deal with important logistical issues. We have a compromise with the city so as not to block road access for too long. The organisation reserves the right to remove your bib if you exceed the time limit set on your race format (you can still finish your race but the security of the participant will no longer be engaged by the organisation).
For each team challenge, 2 rewards will be available: